Please look through the website and identify relevant content. Post that, please contact the sales team (at [email protected]) to receive free sample copies of the interested studies and schedule subsequent product review calls (Audio/Video) with a particular industry experts.
Yes, the sales team will share a sample copy of the study with you post receiving a query. Moreover, in case of an upcoming study, a demo sample will be provided. The sample copy is designed to provide an overview of the report format & sample market information for pre-purchase data validation.
Syndicated studies are prepared to cater to a large audience. However, in case you are looking for specific customizations or have more questions on the report & some other services of the company , please feel free to drop us a query by filling in the form available adjacent to the report description page. Also, you may contact us at email: [email protected] or phone: +44-20-8638-5055
Your message on customization or any other services (sent by mail or via Audio/Video conversation) will be passed on to the research team. The research team post a feasibility will design a consumer centric study keeping in mind the requirements stated by you. Moreover, the research team may also request for a telephonic conference with you to discuss customization requirements and propose viable solutions.
The price and timeline of a customized report will be shared with you by the sales representative, post finalizing the list of deliverables. Delvens offers a 20% free customization on all the reports. Kindly, contact the sales team for more information.
Research studies or reports are updated quarterly depending on the traction & need. Please contact our sales team to inquire about a report update status.
Delvens has an extensive database of reports, consulting and market updates, not all of which get uploaded as individual studies. In case you are not able to find what you are looking for, kindly contact the sales team (via email or phone) and schedule an analyst Audio/Video Call or drop in a message to discuss requirements.
Delvens believes in delivering targeted and client-centric studies. In an attempt to do so, we offer our clients with the following pre-sale facilities:
The reports are delivered in a PDF & Online link formats. Moreover, PPT/Excel/MS Word formats are delivered to clients, on special requests & Benefits.
We want to support students, academicians, NGOs and start-ups with their research & consulting needs. In order to do so, we have designed a special pricing policy based on discounts and payment plans. Please contact our sales representative at phone: +44-20-8638-5055 or email: [email protected] to gain access to our special pricing.
A “Buy Now” option is available at the right hand side of the report description page. Please click on the button and follow the instructions to make a purchase.
The reports are delivered within 48 hours to 120 hours , post payment confirmation. Some clients may witness a delay in delivery on account of the difference in time zones. However, all published reports are dispatched within 48 hours of payment confirmation. Please note that if you make your purchase over a weekend or holiday, you will be contacted the following business day.
The report in a PDF or Online link format will be sent to you electronically at your registered email address. To ensure that our mails are getting delivered in your inbox, please whitelist our domain, i.e., @delvens.com You can also mark “not spam” for any of the mails received from Delvens.
If you are placing an order on a company's behalf, you should be authorized to make the purchase decision. You can place your order using following channels:
Ordering by Telephone: Call us on UK: +44-20-8638-5055 speak with our customer service representative to place an order.
Ordering by Email: Send all your requirements and questions to [email protected] Remember to include all your details including billing & delivery address along with the preferred mode of payment. Our executives will get in touch with you within 24 hours.
Product licenses are designed to regulate readership and distribution rights.
We generally do not promote the sale of separate or individual segments from within a study, as it might fail to relay the actual meaning of the study or provide a holistic picture of the market. However, in special cases, select chapters are provided based on the client requirement. For more information, please contact our sales representative at phone: +442086385055 or email: [email protected]
For online orders we accept American Express, Mastercard, Maestro Card and Visa Etc. Arrangements for payment by bank wire transfer or invoice can be made by contacting customer service at +44-20-8638-5055 or email: [email protected]
Keeping the clients' information safe and secure is our highest priority. Our trusted partners American Express, CC Avenue, PayPal, Razor Pay and HSBC, help us facilitate secure transactions. All payments are through different portals - we don't store your details.
An invoice against your purchase will be sent electronically to you immediately after the purchase. Delvens also provides its clients with pro-forma invoices, to facilitate purchase decisions. For more queries please contact our sales department at [email protected]
Payments once made are non-refundable. This is a standard company and industry policy. The use of our products or reports are based on the concept of knowledge transfer and therefore, a refund cannot be issued post the client has read the study.
These problems are rare. You will however, receive a notification while filling the payment form, in case the gateway fails to verify your credit card information. In our experience, billing address mismatch is the most common payment related issue. However, in case you experience any other issue, please contact us and we will look into it straightaway.
The error code in question refers specifically to a billing address mismatch or low credit limit. If the billing address does not match the address to where the card statement is sent, the transaction may be declined. This is often caused by a recent move where the address on file has not been properly updated.
There is a possibility that the card limit is running low or your bank has stopped the payment because of an irregular transaction such as in case of a large amount, for account safety. Please talk to your bank and approve the transaction for the payment to go through.
Delvens provides complimentary 1/2/4 Audio/Video workshops with a particular industry expert according to their User- License types with every purchase. These Audio/Video Workshops with a right and straight forward contact with an industry expert are designed to help our clients with report related questions, concerns & gain insights into expert perspectives.
Our studies are designed to cater to all market participants across the value chain in a holistic manner. However, owing to the nature of the field of consulting, requirements can vary across a wide range. We request you to share your customization requests with us prior to a purchase. However, in case you don't find what you need in our report, kindly, request for post-sale customization.
We offer our clients with a free 20% customization on the syndicated report. In case you have not availed this service as a pre-sale facility, we request you to share the requirements with our sales team. The research team post a feasibility will share the purview of the post-sale customization along with the price (if applicable) and the timeline.